View all text of Chapter 28 [§ 2801 - § 2805]
§ 2801. Definitions
For purposes of this chapter the term—
(1) “outcome measure” refers to an assessment of the results of a program activity compared to its intended purpose;
(2) “output measure” refers to the tabulation, calculation, or recording of activity or effort and can be expressed in a quantitative or qualitative manner;
(3) “performance goal” means a target level of performance expressed as a tangible, measurable objective, against which actual achievement shall be compared, including a goal expressed as a quantitative standard, value, or rate;
(4) “performance indicator” refers to a particular value or characteristic used to measure output or outcome;
(5) “program activity” means a specific activity related to the mission of the Postal Service; and
(6) “program evaluation” means an assessment, through objective measurement and systematic analysis, of the manner and extent to which Postal Service programs achieve intended objectives.
(Added Pub. L. 103–62, § 7, Aug. 3, 1993, 107 Stat. 292.)