Subpart I. Subpart I—Ticket to Work Program Dispute Resolution

• Disputes Between Beneficiaries and Employment Networks

  • SECTION § 411.600 - Is there a process for resolving disputes between beneficiaries and ENs that are not State VR agencies?
  • SECTION § 411.605 - What are the responsibilities of the EN that is not a State VR agency regarding the dispute resolution process?
  • SECTION § 411.610 - When should a beneficiary receive information on the procedures for resolving disputes?
  • SECTION § 411.615 - How will a disputed issue be referred to the PM?
  • SECTION § 411.620 - How long does the PM have to recommend a resolution to the dispute?
  • SECTION § 411.625 - Can the beneficiary or the EN that is not a State VR agency request a review of the PM's recommendation?
  • SECTION § 411.630 - Is SSA's decision final?
  • SECTION § 411.635 - Can a beneficiary be represented in the dispute resolution process under the Ticket to Work program?

• Disputes Between Beneficiaries and State VR Agencies

  • SECTION § 411.640 - Do the dispute resolution procedures of the Rehabilitation Act of 1973, as amended (29 U.S.C. 720 et seq.), apply to beneficiaries seeking services from the State VR agency?

• Disputes Between Employment Networks and Program Managers

  • SECTION § 411.650 - Is there a process for resolving disputes between ENs that are not State VR agencies and PMs, other than disputes on a payment request?
  • SECTION § 411.655 - How will the PM refer the dispute to us?
  • SECTION § 411.660 - Is SSA's decision final?