Subpart B. Subpart B—Administrative Collection of Claims

• § 15.20 - Aggressive agency collection activity.
• § 15.21 - Written demands for payment.
• § 15.23 - Telephone or internet inquiries and investigations.
• § 15.25 - Personal interviews.
• § 15.26 - Reporting claims.
• § 15.27 - Contact with debtor's employing agency.
• § 15.29 - Suspension or revocation of license.
• § 15.31 - Disputed debts.
• § 15.32 - Contracting for collection services.
• § 15.33 - Collection by administrative offset.
• § 15.35 - Payments.
• § 15.37 - Interest, penalties, and administrative costs.
• § 15.38 - Use of credit reports.
• § 15.39 - Bankruptcy claims.